All teaching staff see teaching as an important part of their work. They acquire special qualifications for the training of students, seek dialog to improve teaching and participate in measures to improve teaching.

All academic staff who are employed in teaching for the first time take part in an introductory event on teaching. All tutors also receive special training.

Employees who are supervising a compulsory course for the first time should be given a tandem partner at the chair who is already experienced in teaching to support them.

Courses with several supervisors should be staffed in such a way that one person has already been involved in teaching.

The chairs receive feedback on the complaints received in the annual feedback meeting, e.g. following the chair visit.

Acute problems are clarified promptly and the student council is available for discussions at any time. The student council provides written feedback on the provisional awarding of stars sufficiently in advance of the day of the BCI. After a discussion phase with the chairs who so wish, the stars are finally awarded on the day of the BCI.

Lectures primarily serve to expand knowledge. They are coordinated with related courses in terms of content and didactics. Lecture notes are available in a suitable form accessible to all students.

Lecture notes or slide sets are created for all courses and are available online no later than the day before the corresponding lecture. Storage locations of the documents are to be linked on the script server.

Scripts are to be provided with page numbers and standardized formula symbols.

If a course is based on books, these are available digitally or in sufficient quantities in the library.

Changes will be updated in the online version of the documents no later than the following week. Known errors in the documents will be corrected by the next semester at the latest.

Exercises are designed to apply the knowledge taught in the lecture, to achieve the best possible understanding of the material and to prepare students optimally for exams.

A comprehensive collection of exercises will be made available by the end of the semester. The collection contains the numerical values of the final results, if possible also intermediate results or solution approaches. Exercises are also dealt with and marked as such, which correspond to the level of difficulty of the exam.

Locations of the documents are to be linked on the script server.

The exercise documents are available at least one week before the exercise (except for face-to-face exercises).

Known errors in the documents will be corrected by the next semester at the latest.

If exercises are held in groups of more than 60 participants in courses up to the 4th semester, they will be supplemented by accompanying tutorials. In consultation with the student council, it will be clarified whether tutorials can be omitted for individual courses.

The results are announced quickly and transparently. The examination inspection is announced at the time of the examination and takes place in an appropriate and fair manner.

Grades are announced no later than four weeks after the examination date and at least two working days before the inspection. The date of the inspection will be announced at the time of the examination and will take place no later than six weeks after the examination.

All interested parties will be given the opportunity to inspect the documents within a reasonable period of time. If students are not permitted to take materials with them, the script/book or sample solution used will be made available for inspection.

If no agreement can be reached with the assistants during an inspection, a discussion with the responsible lecturer will be facilitated.

The pass marks are published with the grades and/or announced during the inspection.

Students in their third attempt will receive confirmation of pass/fail sooner if there is a justified urgency.

Examination results are anonymized by matriculation numbers and published online in the directory used.

Binding information on the place, time and form of the exam (e.g. planned overdimensioning) as well as the permitted aids are published online in the exam announcement.

Suitable structures and procedures ensure that examinations are only held on topics that have been sufficiently covered in the courses and are always of a similar level of difficulty and scope.

During the entire examination, a competent contact person is available who can answer questions about each examination task and provide explanations in the course language to help students understand each examination task.

If an exam is blatantly poor (e.g. average grade of the exams passed below 3.3 or failure rate above 70%), a discussion will take place with the lecturer of the course at the request of the student council.

Corrections are not made by students of the BCI department.

Practical experiments take place at a high level in terms of content, didactics, technology and organization.

The equipment is operational and up to date and in line with the standards of a university.

The tasks are comprehensible and there is appropriate instruction in the experimental equipment. The scripts are available online.

The supervisors announce longer absences on the day of the experiment in good time.

The supervisors and students are present at the agreed time in the morning.

The supervisors are available to answer questions about the protocol.

Bachelor's and Master's theses are organized in such a way that students receive their results as quickly as possible. Reports are prepared or canceled promptly.

Students have the opportunity to give their final presentation within four weeks of submitting the written version of their internal thesis. The grades are reported to the Examinations Office no later than four weeks after the final presentation.

Approved reports, for example for scholarships or stays abroad, are prepared within two weeks and handed over to the students. If the requirements are not met or if there are other obstacles, a rejection will be issued as soon as possible.

Lecture, exercise, practical and other work rooms meet the requirements of a modern university.

Ergonomic workstations with suitable equipment are provided for group, Bachelor's and Master's students. There is sufficient access to suitable computers. Sufficient space and work surfaces are available. Students have access to the workstations at all times (key/door code).

The chairs are inspected once a year. The existing evaluation forms are used for this.

The students working at the respective chair are interviewed and their points of praise and criticism are taken into account.

The size of the lecture rooms is appropriate for the expected number of participants.

A sufficient number of safety and protective equipment (except for lab coats and safety goggles) is available in the practical courses.

The possibilities of the chair to change problems are examined and taken into account.

All compulsory courses are evaluated in accordance with the evaluation regulations and the results are communicated and published immediately.

Teachers work well with those responsible for evaluation. Information on the relevant course, on changes to the venue and/or the time frame of the course is up-to-date and correct in the LSF; any changes are forwarded to the student council.

The lecturers discuss the results of their courses with the students.

Lecturers are available to students through well organized office hours and appropriate e-mail processing times.

During the semester, weekly office hours are held in accordance with the amount of work required. In the event of absence, the consultation hours are substituted or alternative appointments are offered.

In particular, two weeks before examinations, staff are available for at least two hours on at least three working days per week to clarify questions.

Factual and correct e-mails to the chair's staff are usually answered within five working days.
If the person concerned is absent, the deputy will be informed via an absence report or the secretary's office.
The core opening hours of the secretary's office are published on the homepage. For vacations and illnesses, substitutes are named and announced appropriately.

If a matter cannot be resolved by e-mail, a personal appointment will be offered within one week.

Every complaint submitted via the complaints management system is processed carefully and as promptly as possible.